Terms of Service

These Terms of Service apply to your use of the URBAN DUNK website and to purchases of our physical products and ecommerce marketing services.

Physical Products

Product descriptions, prices, availability, sizing, and other information are displayed on the applicable product page. Physical product orders are also subject to our Shipping Policy and Refund Policy.

Ecommerce Marketing Services

The scope of a marketing service is based on the service listing, the order placed, and any project details agreed with the customer. Customers are responsible for providing accurate information, required materials, and authorized access needed to perform the service.

Marketing and ecommerce outcomes can be affected by many factors outside our control, including market conditions, advertising platforms, search engines, marketplaces, customer behavior, budgets, account status, and third-party policies. Unless expressly agreed otherwise, URBAN DUNK does not guarantee a specific level of sales, traffic, ranking, advertising performance, platform approval, or other business result.

Third-Party Platforms

Customers using our services remain responsible for complying with the rules, policies, and terms of any third-party platform involved in their project. We may decline work that requires unauthorized access, misleading practices, infringement, or other unlawful activity.

Payments

Prices and payment terms are shown on the relevant product or service page or otherwise agreed before work begins. Orders may be subject to review where additional project information is required.