Privacy Policy

Last updated: August 7, 2026

This Privacy Policy explains how URBAN DUNK collects, uses, and shares personal information when you visit urbandunk.com, place an order, create an account, contact us, or otherwise use our online store.

Information We Collect

Depending on how you use the store, we may collect contact information, billing and shipping information, order and transaction information, account information, communications you send us, and technical information such as device, browser, IP address, cookies, and website activity.

How We Use Information

We use personal information to operate the store, process payments and orders, arrange shipping, provide customer support, manage returns, prevent fraud, improve our website and shopping experience, comply with legal obligations, and send marketing communications where permitted.

Service Providers

Our store is powered by Shopify. We may also use payment processors, shipping carriers, analytics providers, customer-support tools, and other service providers that process information as needed to provide their services.

Cookies and Analytics

We and our service providers may use cookies and similar technologies to keep the website functioning, remember preferences, understand site usage, measure performance, prevent fraud, and support advertising or marketing where permitted.

Your Choices and Rights

Depending on where you live, you may have rights to request access to, correction of, or deletion of certain personal information, or to object to or opt out of certain uses. You can also unsubscribe from promotional emails using the link included in those messages.

Data Security and Retention

We use reasonable safeguards designed to protect personal information. No method of transmission or storage is completely secure. We retain information for as long as reasonably necessary to operate the store, complete transactions, resolve disputes, and comply with legal obligations.